Support

Import books

On Mac, use Sources in the library to import files or folders. On iPad, choose files from Files or iCloud Drive, or import available audiobooks from your media library. Senseward supports MP3, M4A, M4B, AAC, WAV, CAF, DRM-free EPUB and PDF files. Audiobooks, ebooks and PDFs are separate library collections.

Transcribe an audiobook

Choose the spoken language in Settings → Languages, open a chapter and select Transcribe. The first transcription may download Apple speech resources. Keep your device online until the download finishes. Available languages depend on your device and system version.

Read PDFs and use Apple voices

PDFs keep their original page layout. Select a word or passage to open Study. Scanned or image-only PDFs need a source with selectable text; Senseward does not perform OCR.

For EPUBs and selectable PDF text, choose an available Apple voice and reading speed. Standard, Enhanced and Premium availability depends on your device and system downloads. Reading speech is local and does not consume daily AI allowance. English US / UK pronunciation uses the corresponding available system voices.

Sign in

Open Settings → Account to sign in with an email code or password. If the email is delayed, check the address and spam folder. Wait for the resend countdown before requesting a new code, then use the latest code.

Use Reset password to request a recovery email. Open the link on the device where you requested it to set your new password. Keep passwords, recovery links and sign-in codes private.

Plan & usage

Settings → Plan & usage shows your actual daily allowance across all your devices. Limits reset at 00:00 UTC, displayed in your local time. Existing complimentary allowances are preserved; check Settings for your current limits.

Short, Regular and Long Practice lessons require 10, 20 and 30 selected words and use 12, 24 and 36 sentences. Complete AI recordings use 1, 2 and 3 recording units. Saved AI recordings play by default; otherwise Apple speech plays saved lessons for free. Only completed work counts; recovering saved results does not use another unit. App Store versions provide purchase, restore and management for Free / Pro where available; Mac requires App Store version 2.77.0 or later. Direct-download Mac has no checkout and can recognize existing server-authorized access.

Free and Pro — through the App Store

Senseward is free to download, with optional Pro subscriptions on iPad in supported App Store storefronts. Mac requires App Store version 2.77.0 or later; until that update is available, Mac checkout is unavailable. Monthly, three-month, six-month and yearly subscriptions have the same benefits. Current localized prices appear in the app and App Store. There is no website checkout.

Sign in, then open Settings → Plan & usage to view your actual allowance, choose an available plan, use Restore purchases or manage your Apple subscription. Availability depends on your App Store storefront. Existing complimentary access and today’s usage are preserved; a purchase does not reset daily usage.

Resume unfinished work

If a chapter translation pauses, choose Retry remaining to continue from the saved sentences. For an incomplete Practice recording, choose Retry missing audio. Keep the app connected while it finishes.

Use more than one device

Sign in to the same account and enable learning sync in Settings → Sync. Import the same edition of each book on every device so your vocabulary and progress can match. Your Practice library and recordings stay on the device where you created them.

Export or delete your account

Open Settings → Account to export data or request immediate deletion. Deletion does not cancel Apple billing; use Manage Apple subscription to cancel or manage it. Local books, saved lessons and recordings remain until you remove them. If Apple still bills after deletion, contact support; a new account is not automatically the same purchase owner.

Contact support

Email support@senseward.nwai.cc with your app version, device, what happened and the steps to reproduce it. Include any error or trace identifier shown in the app. Find your app version in Settings → About.